Last Updated: October 2026
Thank you for choosing Glxibohu. This Shipping Policy explains how your order is processed, shipped, tracked, and delivered. Please review the information below before completing your purchase.
1. Order Processing
After your order is successfully placed, it will generally be prepared and shipped within approximately 3 business days.
During this processing period, your order may go through the following steps:
- Payment confirmation and verification;
- Product inspection and quality review;
- Secure packaging preparation;
- Transfer to the selected shipping carrier.
Orders submitted on weekends or public holidays will begin processing on the next available business day.
2. Shipping Times & Delivery Fees
After shipment, standard delivery usually takes approximately 10–20 business days, depending on the destination country and local carrier conditions.
Shipping Fee
We offer worldwide shipping with a standard flat shipping fee of USD $5.99 per order.
Estimated Total Delivery Time
Including both processing and transit time, the estimated delivery timeframe is approximately 13–23 business days.
3. Delivery Delays
Delivery estimates are provided as general guidelines and cannot be guaranteed.
In some situations, shipments may experience delays caused by factors outside our control, including:
- Customs inspections or import procedures;
- Carrier transportation delays;
- Weather conditions;
- Logistics network interruptions.
We appreciate your understanding and patience if unexpected delays occur.
4. Shipment Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
You may track your package through:
Please allow several business days after shipment confirmation for tracking updates to become available.
5. Multiple Package Shipments
For orders containing multiple items, products may occasionally be shipped separately from different fulfillment locations.
This helps improve shipping efficiency and product availability.
If your order is divided into multiple shipments, each package will have its own tracking number and shipping confirmation email.
6. Changes to Orders
If you need to update your order information, including:
- Shipping address;
- Phone number;
- Product size;
- Product color;
- Quantity;
please contact us as soon as possible before your order enters fulfillment.
For the best chance of making changes, please contact us within 12 hours after placing your order.
Email:
Please include:
- Your Order Number (example: 212SHOP-123331);
- The email address used for your order;
- Details of the requested changes.
We will make reasonable efforts to assist, but changes cannot be guaranteed after processing or shipment preparation has started.
7. Failed Delivery Attempts
If delivery cannot be completed, the shipping carrier may hold the package at a local facility or post office.
Customers should use the provided tracking information to contact the carrier and arrange a redelivery or package collection.
Glxibohu is not responsible for packages returned due to:
- Incorrect shipping details provided during checkout;
- Failure to collect the package within the carrier’s required timeframe.
8. Tracking & Shipment Status Questions
It is normal for tracking information to temporarily stop updating while a package is moving between different carrier facilities.
As a general reference:
- If tracking information has updated within the last 7 days, the shipment is usually still moving through transit.
- If there has been no tracking activity for more than 7 consecutive days, please contact our support team for assistance.
9. Lost or Stolen Packages
If your package appears to be delayed or lost after an extended period without tracking updates, please contact us so we can assist with a shipping carrier investigation.
If the carrier confirms that a package has been lost during transit, we will provide appropriate assistance, including a replacement where applicable.
Important Notice
Our responsibility ends once the carrier’s tracking system confirms successful delivery to the shipping address provided at checkout.
We are not responsible for packages reported missing or stolen after confirmed delivery.
10. Shipping Regions & Fulfillment Locations
Shipping Availability
We currently provide shipping services worldwide.
If delivery to a specific destination becomes unavailable due to carrier restrictions or logistics limitations, we will contact you regarding possible solutions.
Fulfillment Locations
Orders may be shipped from fulfillment locations including:
- United States;
- Canada;
- Australia;
- European Union.
Certain products may also be shipped directly from manufacturing or logistics partners to maintain availability and improve delivery efficiency.
11. Important Terms & Disclaimer
By placing an order through Glxibohu, you acknowledge and agree to the following:
Delivery Estimates
All delivery timeframes are estimates only. We are not responsible for delays caused by customs authorities, shipping carriers, weather conditions, or other circumstances beyond our reasonable control.
Customs Duties & Taxes
Customers are responsible for any applicable import duties, customs fees, taxes, or government charges required by their destination country. These costs are not included in product prices or shipping fees unless otherwise stated.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information during checkout. We are not responsible for delays, losses, or returned packages caused by incorrect address information.
Delivered Shipments
Once a carrier confirms successful delivery, responsibility for the package transfers to the recipient. We are not responsible for packages reported missing or stolen after confirmed delivery.
Contact Us
For any questions regarding shipping or delivery, please contact our customer support team:
Email: support@Glxibohu.com
To help us assist you efficiently, please include:
- Your Order Number (example: 212SHOP-1938);
- The email address used when placing your order.