Privacy policy

Last Updated: January 27, 2026

At Glxibohu, we respect your privacy and appreciate the trust you place in us. This Privacy Notice explains how we collect, use, protect, and share Personally Identifiable Information (PII) when you visit our website, interact with our services, or complete a purchase.

1. Information We Collect

We collect information required to provide a secure, convenient, and personalized shopping experience.

Information You Provide

We may collect personal information when you:

  • Place an order;
  • Create an account;
  • Subscribe to email communications;
  • Contact our customer support team.

The information collected may include:

  • Name;
  • Email address;
  • Shipping and billing address;
  • Phone number;
  • Payment-related information.

Automatically Collected Information

When you browse our website, certain information may be collected automatically, including:

  • IP address;
  • Device information;
  • Browser information;
  • Website usage data collected through cookies and similar technologies (see Section 5).

2. How We Use Your Information

The information collected may be used for purposes including:

  • Order Processing: To complete transactions, arrange shipping, send order confirmations, and provide tracking updates;
  • Customer Experience: To improve website performance, personalize shopping experiences, and enhance our product offerings;
  • Communication: To respond to customer inquiries and, where permitted, provide updates about products, promotions, and offers;
  • Security & Fraud Prevention: To detect, prevent, and investigate unauthorized transactions or misuse of our services.

3. Data Protection & Security

We take reasonable measures to protect your personal information.

  • Encryption: Sensitive payment information is transmitted through secure SSL technology and protected by our payment service providers.
  • Access Protection: Personal information is stored on secure systems and accessible only by authorized personnel who are required to maintain confidentiality.
  • Payment Information: Glxibohu does not store your complete credit or debit card details on our servers after payment processing is completed.

4. Third-Party Disclosure

Glxibohu does not sell, rent, or trade your Personally Identifiable Information for independent third-party use.

We may share necessary information with trusted service providers who assist with website operations, payment processing, order fulfillment, customer service, and business activities.

Advertising & Marketing Partners

We may use third-party technologies such as cookies, pixels, and similar tools to improve advertising relevance and measure marketing performance.

Our partners may include:

Information collected by these partners is handled according to their own privacy policies. You may manage advertising preferences through their respective settings or available opt-out options.

5. Cookies Policy

Yes, we use cookies.

Cookies are small data files stored on your device that help websites recognize your browser and remember certain information.

We use cookies for:

  • Essential Cookies: Required for basic website functions, including shopping cart and checkout features;
  • Analytics Cookies: Used to understand visitor behavior and improve website performance;
  • Marketing Cookies: Used by advertising partners such as Meta and AppLovin to provide more relevant advertisements.

For more information about Shopify cookies, please visit:

https://www.shopify.com/legal/cookies

You may disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

6. Third-Party Links

Our website may include links to third-party websites or services.

These external websites operate independently and maintain their own privacy policies. Glxibohu is not responsible for the privacy practices, content, or policies of third-party websites.

7. California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA:

  • Users may visit our website anonymously;
  • This Privacy Notice is accessible through a clearly visible link on our website;
  • Updates to this policy will be posted on this page;
  • Users may request updates or corrections to their personal information by contacting us or accessing available account settings.

Do Not Track Signals

We respect Do Not Track (DNT) browser signals where applicable and do not intentionally activate tracking technologies when a valid DNT setting is enabled.

8. Children’s Privacy (COPPA)

Glxibohu does not knowingly collect personal information from children under 13 years of age.

If you believe that a child has provided personal information to us, please contact us so we can review and remove such information when appropriate.

9. Fair Information Practices & Data Breaches

In the event of a data security incident, we will take appropriate steps to:

  • Notify affected users through available communication methods;
  • Provide relevant information regarding the incident when required.

10. CAN-SPAM Act Compliance

We collect email addresses to process orders, provide customer service, and send transaction-related updates.

Where users have provided consent, we may also send promotional communications.

In compliance with the CAN-SPAM Act:

  • We do not use misleading sender information or subject lines;
  • Promotional emails are clearly identified;
  • Users may unsubscribe at any time through the provided instructions;
  • Opt-out requests are handled promptly.

11. Contact Us

If you have questions regarding this Privacy Notice or how your personal information is handled, please contact us:

Email: support@Glxibohu.com

Business Company:
Royalway HongKong Limited

Business Address:
FLAT E15, 10/F, WONG KING INDUSTRIAL BUILDING, 2-4 TAI YAU STREET, SAN PO KONG, HONG KONG