Shipping Protection & Tipping Policy

At Glxibohu, we are committed to creating a simple and reliable shopping experience. To provide customers with additional flexibility, we offer optional services that may be selected during checkout.


1. Optional Services

Please note that Shipping Protection and Tipping are completely optional. These services are not required to complete a purchase and will only be added to your order if you actively choose them during checkout.

  • Shipping Protection: An optional service that helps provide additional support for eligible issues such as package loss, damage, or theft during transportation.
  • Tipping: An optional way for customers to show appreciation for the efforts of our fulfillment and customer support teams.

2. Shipping Protection Details

If you choose to add Shipping Protection to your order, the service may provide coverage for certain issues that occur while your package is in transit.

For detailed information regarding coverage, exclusions, and claim procedures, please refer to our complete policy page:

https://Glxibohu.com/pages/shipping-protection-amp-tipping-policy


3. Change of Mind & Refund Policy

We want every customer to feel comfortable with their purchase experience.

If you add Shipping Protection or a Tip during checkout and later decide that you no longer need these optional services, you may request a refund for the applicable amount.

Refund requests for these optional services will be reviewed and processed accordingly. If a service was selected accidentally during checkout, please contact our support team for assistance.


4. How to Contact Us

If you have questions about Shipping Protection, Tipping, or would like to request assistance, please contact us through the following channels:

Our customer support team is available to help address your questions and provide assistance with your request.